Last updated: 12 June 2026
Privacy Policy
1. Introduction
YUSR CAPITAL (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal and business information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (capital.yusr.ae) and apply for or use our financing products — Revenue Based Financing for e-commerce sellers and POS Merchant Advance for service businesses — in the United Arab Emirates. YUSR CAPITAL is a trade name of Yusr Tech FZ-LLC, licensed by the Dubai Department of Economy and Tourism (DET).
2. Information We Collect
2.1 Personal & business information. When you apply for our services we may collect: full name, email, phone, and WhatsApp number of the business signatory; Emirates ID copy of the key signatory and ultimate beneficial owners; UAE trade licence; Memorandum of Association; bank statements (typically last 6 months); financial statements; AECB credit bureau report; business address, trading history, and contact details.
2.2 Platform & transactional data (with your consent). For Revenue Based Financing: sales, settlement, returns, and account-health data from your Amazon UAE or Shopify account, pulled through the platforms’ authorised APIs after you grant consent. For POS Merchant Advance: POS / PSP receivables and ERP / accounting data, either via direct system connection or shared statements.
2.3 Automatically collected information. When you visit our website we automatically collect: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, cookie data, UTM parameters, and referral sources.
3. How We Use Your Information
- Process and evaluate your financing application.
- Verify your identity and conduct KYC / AML checks.
- Perform underwriting, credit scoring, and risk assessment.
- Disburse approved funds and manage ongoing repayments via direct debit.
- Send invoices, payment reminders, and account updates.
- Communicate with you by phone, email, and WhatsApp.
- Improve our website, products, and customer experience.
- Comply with regulatory requirements under UAE law, including DET, CBUAE, AECB, and FIU obligations.
4. Information Sharing
We may share your information with trusted third parties:
- Partner financial institutions (such as Deem Finance) for products operating under sub-licensed arrangements.
- Banks and direct-debit providers for fund disbursement and repayment collection.
- Payment service providers (PSPs) and card-processing partners.
- Credit bureaus (AECB) for credit assessment and reporting.
- E-commerce and accounting platforms (Amazon, Shopify, and ERP / accounting providers) for the data integrations you have authorised.
- Government and regulatory authorities (DET, CBUAE, Financial Intelligence Unit) as required by UAE law.
- External legal, audit, and professional advisors, under confidentiality obligations.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and access controls. Platform-account credentials and tokens are stored encrypted at rest with restricted internal access. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies (including Google Tag Manager) to enhance your browsing experience, analyse website traffic, and understand our audience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Your Rights
Under applicable UAE data protection laws — including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data — you have the right to access, correct, delete, or restrict processing of your personal information. You may also request a copy of the data we hold about you, object to certain processing, or withdraw consent where applicable. Where you have connected a third-party platform (Amazon, Shopify, ERP, or accounting system), you may revoke that access at any time through the relevant platform’s authorisation settings, subject to the terms of your financing agreement. To exercise these rights, please contact us at hello@capital.yusr.ae.
8. Data Retention
We retain your personal and business information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Records relating to financing agreements, KYC documentation, and transactional data are retained for a minimum of five (5) years after the relationship ends, as required by UAE anti-money-laundering and tax regulations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@capital.yusr.ae
- Address: Barsha Heights, Tameem House Building, Floor 15, Office 1501, Dubai, United Arab Emirates